Today PF changed over its 2 point authentication system to ID.ME.
Despite us enrolling our group in the ID.me authentication , it doesn't work. None of us were able to send any controlled substances today electronically.
It appears that most of my friends using practice fusion are also unable to get it to work in their practices either and twitter is blowing up with people also not being able to send any scripts.
After waiting on hold for 2 hours and not getting anyone with practice fusion to answer I downloaded google authentication as an app on my phone and got it to work that way.
SO just a FYI for those of you who work up to your electronic scripts also not working today that this is an alternative method.
I have to say that PF really let me down today in customer support. We spent hours on hold and never got to talk to a real person.
Id.ME still wont work and only google authentication app works for our group.
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