Scribe at an IM practice, it is poorly ran in terms of efficiency, boss is cutting down the number of employees expecting the current employees to add more to their workload, same pay, which isn't good at all. I was wondering how providers on here are discussing results with their patients, are you text messaging through a software program your clinic pays for, or office staff is calling each patient? For just simple things like VitD deficiency, it seems much more convenient to just text/message a patient about it and call when it's something more serious. Even with scheduling, the front desk has to call each patient to confirm, cancel, reschedule, etc. Texting would save so much time for them. We currently use Epic and I'm not sure if there's something already available and my administrator just needs to call in for it, if anyone else is using Epic and has something else integrated for this specific purpose, let me know.
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