Me and wife just had a recent experience with a doctor who we consider saved her life. She was feeling terrible pains in her abdomen so we went to see a public doctor, where they told her she had an inflamed intestine; take this shot and take better care is what was prescribed. Prior to seeing the doctor we were the ‘google detectives’ who thought we could find a diagnosis over the internet. We were worried she might have gallstones (even though the pain was on the wrong side), and that she might need to be operated. We asked the public doctor if it could be gallstones and she said no, it wasn’t that. So we left the office pretty relieved. However, 1 day later her pains didn’t get any better and we started to doubt the doctors diagnosis. A friend recommended a doctor by name, but had lost their phone number. Like the detectives we were, we went to the internet to try and find their contact information, and we did, sort of. We found their website through a directory (with out of date contact information listed), and their phone number wasn’t listed on the website, so we wrote them an email and reached out on facebook. We waited 24 hours but never got a response, so we decided to go with a different doctor and got an appointment the same day. Immediately was told that she needed an ultrasound and was quickly confirmed to have gallstones. Dang… They told us if we waited any longer that it could have caused an infection and serious complications or death, and that she needed an operation to remove the stones. Great… Just what she wanted to hear.. Not. Anyway, we checked her into the public hospital with an emergency status from the doctor, and the surgery was done 2 days later. Recovery was pretty rough, but successful. Thankfully we had the intuition to get a second opinion, and not wait for the second doctor to reply. A couple days into recovery we actually got an email reply from the ‘other’ doctor saying they could schedule an appointment, and to call their office because email replies can be slow (you don’t say).
This experience made me realize just how important it is to keep a website up to date, with contact information at your fingertips. I feel like I could have lost my wife if we had relied on the ‘other’ doctor to reply. If their phone number was listed, we could have called and seen a doctor sooner. So that’s why I came to this community; I do web/graphic design for a living and want to pay it forward. I want to offer a free website evaluation if you’re a doctor and have a website. I’ll take a look at your website with my check list and give you feedback on what is missing, or what can be improved, you can do with that information as you please! Maybe it can help a different family in the future.
Thanks for reading.
P.S. If this is the wrong place to post this, could someone point me in the right direction?
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